Help Center

Got questions? We’ve got answers!

Contact Us

If you couldn’t find the answer you were looking for in our FAQs, don’t worry — we’ve got your back!

Our customer support team is always ready to help with anything from product details to order updates.

Shopping Information

Do I need an account to shop at Shoprova?

Are the products on Shoprova authentic and curated?

How do I know if an item is in stock?

Do you restock sold-out items?

Payment Information

What payment methods do you accept?

Is it safe to use my credit/debit card on Shoprova?

Can I use multiple payment methods for one order?

Can I apply a discount code to my order?

Order & Returns

How can I track my order?

What is your return policy?

How do I request a return or exchange?

I received a damaged item. What should I do?

Ordering from Shoprova

How do I place an order?

Can I modify or cancel my order after placing it?

I didn’t get a confirmation email. What now?

Can I save items in my cart for later?